Original Research Article
Year: 2017 | Month: Aug | Volume: 7 | Issue: 8 | Pages: 306-313
Exploring the Behavioural Attitude of the Employees in the Public Health Care System in the State of Kerala
Praveena K, Devi S. Nair
Assistant Professor, SCMS School of Technology & Management, Cochin, Kerala, India
Corresponding Author: Praveena K
ABSTRACT
Healthcare sector is one the major sector in a country and the majority of the Indian populations rely on the public health care sector of the country. The Government hospitals in the states of the country have the best doctors and other employees. The present study intends to measure the behavioural attitude of the employees of the Government hospitals in the state of Kerala towards the patients. The results show that the doctors, nurses and staff of these hospitals have a good positive attitude towards the patients visiting these hospitals. Further, the study also revealed that many of these hospitals lack the essential facilities and hence the patients are to visit the private stores for availing different services.
Key words: Behaviour, Attitude, Healthcare sector, Government Hospitals.